Puero Coffee ("we", "us", "our") operates the website www.puero.lk. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or contact us.
1. Information We Collect
We may collect the following information:
- Contact form data: Name, email address, phone number, business name, and your message when you submit the contact form.
- Usage data: IP address, browser type, pages visited, time spent, and referring URLs: collected automatically via analytics tools.
- Cookies: Small data files stored on your device to improve your experience (see Section 5 below).
2. How We Use Your Information
- To respond to enquiries and process orders.
- To improve our website and content.
- To understand how visitors interact with our site (analytics).
- To serve relevant advertisements through Google AdSense.
- To comply with legal obligations.
3. Third-Party Services
We use the following third party services that may collect data independently:
- Google Analytics 4: Website traffic and usage analytics. Google Privacy Policy.
- Google AdSense: Display advertising. Google uses cookies to serve ads based on your visits to this and other websites. Opt-out information.
- Web3Forms: Contact form submissions are processed by Web3Forms. See their privacy policy at web3forms.com.
4. Data Sharing
We do not sell or rent your personal information to third parties. We may share data with service providers (analytics, form processing) as described above, and with legal authorities if required by law.
5. Cookies
We use the following types of cookies:
- Essential cookies: Required for basic website functionality.
- Analytics cookies: Google Analytics cookies to understand site usage.
- Advertising cookies: Google AdSense cookies to display relevant ads.
You can control cookies through your browser settings or by clicking "Decline" on our cookie consent banner. Note that declining analytics/advertising cookies may affect the quality of ads shown.
6. Data Retention
Contact form submissions are retained for up to 12 months. Analytics data is retained according to Google's retention settings (default: 14 months).
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. To exercise these rights, contact us at puerocoffee@gmail.com.
8. Security
We implement appropriate technical and organisational measures to protect your personal information. However, no internet transmission is 100% secure.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.
10. Contact
For privacy related questions: puerocoffee@gmail.com